Legal | UrbanJourney.com

Legal

URBAN JOURNEY PTE LTD

TERMS AND CONDITIONS FOR USE OF THIS WEBSITE 

 

Welcome to Urban Journey. By using this website (the “Site”), you (or “User”) agree to the terms and conditions that we (“Urban Journey” or “Urban Journey Pte Ltd” or “UJ” or we or us) have provided. If you do not agree to these terms, you must cease use of the Site immediately.

 

1. How this works 

 

We have a tie-up with our numerous established third-party vendors (referred to as Merchants) in both Singapore and throughout the world. Every so often, we will promote a specific product of the Merchants available for purchase by you at a hugely discounted price. In order to enjoy the goods or services, you purchase a voucher known as a JOURNEY PASS from us through this Site. 

 

The JOURNEY PASS are only valid for a specific listed period of time commencing from date of purchase and expiring on the expiry date specified on the voucher (the "Redemption Period"). Failure to exchange or redeem any JOURNEY PASS before the expiry of the Redemption Period will invalidate the JOURNEY PASS and you will not be entitled to a refund under any conditions. 

 

Please check your order carefully to make sure you enter the correct details. After you place an order on the website, we will acknowledge receipt of your order by sending you an order acknowledgement email.  Full payment terms will be specified at the time of the purchase. You may pay for your voucher by credit card or debit card and PayPal. Credit card and debit payments can be made on-line (via our SSL secure payment system), using one of the following credit cards: VISA or Mastercard. 
 
The JOURNEY PASS is not exchangeable for any form of cash or credit, and may not be accepted if they have been damaged, tampered with or altered in any way. We will not be liable to any person if the JOURNEY PASS is lost, stolen or damaged in any way. In order to maintain a certain level of security, the Merchant may require you to provide your NRIC/Passport number at the time of redemption and the Merchant will be entitled to refuse to accept your JOURNEY PASS if you refuse to provide the information requested.

 

The goods and services are provided by the Merchants and not by us and the Merchants are not our employees, servants or agents. At no time do we warrant that the goods or services that you intend to purchase are suitable for your specific needs. Additional Terms and Conditions made by the Merchants might apply and might be subject to change without former notice. If you have any complaints, please email our customer service at info@urbanjourney.com. The JOURNEY PASS is valid from the date of purchase until the specified expiry date (the "Redemption Period") and the Merchants are entitled to refuse to accept the JOURNEY PASS beyond the expiry date or impose an administrative fee if they were to allow the use of the JOURNEY PASS beyond the expiry date. 

 

If you redeem the JOURNEY PASS for less than its face value, you will not be entitled to any refund or credit of the difference. 

 

The Merchant shall be fully responsible for any and all injuries, illnesses, damages, claims, liabilities and costs suffered by or in respect of a customer, caused in whole or in part by the Merchant, as well as for any unclaimed property liability arising from unredeemed Coupons. 

 

2. Your Warranty 

 

You warrant that you are above 18 of age and have the legal capacity to use our services and agree to be bound by the terms and conditions stated here. If you are below 18 years of age, please obtain your parents’ consent before proceeding further. 

 

3. Security

 

Where appropriate, we use available technology to protect the security of communications made through this Site. However, we do not accept liability for the security, authenticity, integrity or confidentiality of any transactions and other communications made through this Site.

 

Internet communications may be susceptible to interference or interception by third parties. Despite our best efforts, we make no warranties that this Site is free of infection by computer viruses or other unauthorised software. As such, you should take appropriate steps to keep your information, software and equipment secure. This includes clearing your Internet browser cookies and cache before and after using any services on this Site. You should keep your passwords confidential. 

 

The Site may be unavailable from time to time for any reason. You understand and acknowledge that due to circumstances both within and outside of our control, access to the Site may be interrupted, suspended or terminated from time to time. We shall have the right at any time to change or discontinue any aspect or feature of the site without giving you any prior notice.

 

4 General

 

We may change the Terms of Use and/or our Privacy Policy from time to time and at any time, and without actual notice to you. All such changes to these Terms of Use will appear on this Site. If we make changes to our Terms of Use and Privacy Policy and you continue to use our Site, you are impliedly agreeing to the Terms of Use and Privacy Policy expressed herein.

 

5. No partnership 

 

You and we are independent contractors, and nothing in these Terms of Use creates a partnership, employment relationship or agency between us. There are no third-party beneficiaries of these Terms of Use. 

 

6. Terms may be severed 

 

Should any part of these Terms of Use be held invalid or unenforceable, that portion will be severed and the remaining portions will remain in full force and effect. Our failure to enforce any provision of these Terms of Use will not be considered a waiver of the right to enforce such provision in the future.  Our rights under these Terms of Use will survive any termination of these Terms of Use.

 

These Terms of Use, together with the Privacy Policy and any other legal notices published by us shall constitute the entire agreement between you and us concerning the use of this Site. 

 

7. General Rules of User Conduct

 

We hope that the use of our Site will provide a beneficial experience for all of our Users. In the premises, we require that Users use this Site for lawful purposes only. You shall not post or transmit through this Site any material which violates or infringes in any way upon the rights of others or is in breach of any civil or criminal laws. Any conduct by a User that in our exclusive discretion restricts or inhibits any other User from using or enjoying this Site is strictly prohibited. 

 

You further agree not to attempt to reverse engineer or jeopardize the correct functioning of the Site, or otherwise attempt to derive the source code of the software (including the tools, methods, processes, and infrastructure) that enables or underlies the Site. You must not upload or transmit any form of virus, worm, Trojan horse, or other malicious code.

 

You acknowledge and agree that we  may preserve information and content and may also disclose information and content if required to do so by law or in the bona fide belief that such preservation or disclosure is reasonably necessary to: (a) comply with legal process; (b) enforce these Terms of Use; (c) respond to claims that any information or content violates the rights of third-parties; or (d) protect the rights, property, or personal safety of UJ, its users or the public.

 

The foregoing provisions of this section apply equally to and are for the benefit of UJ, its subsidiaries, affiliates and its third party content providers and licensors, and each shall have the right to assert and enforce such provisions directly or on its own behalf.

 

8. UJ’s Proprietary Rights

 

All materials contained in this Site, including, but not limited to images, illustrations, audio clips, and video clips and the trademark JOURNEY PASS are the copyrighted property of UJ Singapore Pte. Ltd. or by other parties that have licensed their material to UJ. As between UJ and you, UJ is the sole owner of all content on the Site, including without limitation, all applicable copyrights, trademarks, and trade secrets, and other intellectually property rights thereto. Any copying, reproducing, distributing, transmitting, posting, linking, deep linking, or otherwise modifying of this site without the express written permission of UJ Singapore Pte. Ltd. is strictly prohibited. Modification of the materials or use of the materials for any other purpose is a violation of the copyrights and other proprietary rights. For purposes of these Terms of Use, the use of any such material on any other web site or networked computer environment is prohibited.

 

9. Linked Sites

 

You may be able to link to third parties' Web Sites ("Linked Sites") from the UJ Site. Linked Sites are not, however, reviewed, controlled, or examined by UJ in any way and UJ is not responsible for the content, availability, advertising, products or other materials of any such Linked Sites, or any additional links contained therein. These links do not imply UJ’s endorsement of or association with the Linked Sites. It is your sole responsibility to comply with the appropriate terms of service of the Linked Sites as well as with any other obligation under copyright, secrecy, defamation, decency, privacy, security and export laws related to the use of such Linked Sites and any content contained thereon. In no event shall UJ be liable, directly or indirectly, to anyone for any loss or damage arising from or occasioned by the creation or use of the Linked Sites or the information or material accessed-through these Linked Sites. You should direct any concerns to that site's administrator or webmaster. UJ reserves the exclusive right, at its sole discretion, to add, change, decline or remove, without notice, any feature or link to any of the Linked Sites from the UJ Site and/or introduce different features or links to different users. 

 

10. Disclaimer of Warranty; Limitation of Liability

 

YOU AGREE THAT YOUR USE OF THIS SITE SHALL BE AT YOUR SOLE RISK. UJ, ITS AFFILIATES OR ANY OF THEIR RESPECTIVE EMPLOYEES, AGENTS, THIRD PARTY CONTENT PROVIDERS OR LICENSORS MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THIS SITE'S CONTENT OR THE CONTENT OF ANY SITES LINKED TO THIS SITE AND ASSUMES NO LIABILITY OR RESPONSIBILITY FOR ANY (I) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT, (II) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF OUR WEBSITE, (III) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN, (IV) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM OUR WEBSITE, (V) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH OUR WEBSITE BY ANY THIRD PARTY, AND/OR (VI) ANY ERRORS OR OMISSIONS IN ANY CONTENT OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, EMAILED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA UJ. UJ DOES NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH UJ OR ANY HYPERLINKED WEBSITE OR FEATURED IN ANY BANNER OR OTHER ADVERTISING, AND UJ WILL NOT BE A PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN YOU AND THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES. AS WITH THE PURCHASE OF A PRODUCT OR SERVICE THROUGH ANY MEDIUM OR IN ANY ENVIRONMENT, YOU SHOULD USE YOUR BEST JUDGMENT AND EXERCISE CAUTION WHERE APPROPRIATE.

 

THIS SITE AND THE LINKED SITES ARE MADE ACCESSIBLE ON AN "AS IS" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OTHER THAN THOSE WARRANTIES WHICH ARE IMPLIED BY AND INCAPABLE OF EXCLUSION, RESTRICTION OR MODIFICATION UNDER THE LAWS APPLICABLE TO THESE TERMS OF USE.

 

THIS DISCLAIMER OF LIABILITY APPLIES TO ANY DAMAGES OR INJURY CAUSED BY ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DELETION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS, COMMUNICATION LINE FAILURE, THEFT OR DESTRUCTION OR UNAUTHORIZED ACCESS TO, ALTERATION OF, OR USE OF RECORD, WHETHER FOR BREACH OF CONTRACT, TORTIOUS BEHAVIOR, NEGLIGENCE, OR UNDER ANY OTHER CAUSE OF ACTION. USER SPECIFICALLY ACKNOWLEDGES THAT UJ IS NOT LIABLE FOR THE DEFAMATORY, OFFENSIVE OR ILLEGAL CONDUCT OF OTHER USERS OR THIRD-PARTIES AND THAT THE RISK OF INJURY FROM THE FOREGOING RESTS ENTIRELY WITH USER.

 

IN NO EVENT SHALL UJ, OR ANY PERSON OR ENTITY INVOLVED IN CREATING, PRODUCING OR DISTRIBUTING THIS SITE OR THE CONTENTS HEREOF, INCLUDING THE LINKED SITES AND ANY SOFTWARE, BE LIABLE FOR ANY DAMAGES, INCLUDING, WITHOUT LIMITATION, DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES ARISING OUT OF THE USE OF OR INABILITY TO USE THIS SITE. USER HEREBY ACKNOWLEDGES THAT THE PROVISIONS OF THIS SECTION SHALL APPLY TO ALL CONTENT ON THIS SITE AND THE LINKED SITES.

 

UJ IS NOT RESPONSIBLE FOR ANY CONTENT THAT A USER, SUBSCRIBER, OR AN UNAUTHORIZED USER MAY POST ON THIS SITE OR ANY OF THE LINKED SITES. ANY CONTENT THAT IS POSTED OR UPLOADED THAT IS OR MAY BE DEEMED UNSUITABLE CAN AND MAY BE REMOVED BY UJ. IN ADDITION, UJ RESERVES THE RIGHT TO EDIT, CHANGE, ALTER, DELETE AND PROHIBIT ANY AND ALL CONTENT THAT IT, UJ, DEEMS UNSUITABLE.

 

YOU AND UJ AGREE THAT ANY CAUSE OF ACTION ARISING OUT OF OR RELATED TO UJ MUST COMMENCE WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES. OTHERWISE, SUCH CAUSE OF ACTION IS PERMANENTLY BARRED.

 

11. Indemnification

 

You agree to defend, indemnify and hold harmless UJ, its affiliates and their respective directors, officers, employees and agents from and against all claims and expenses, including attorneys' fees, arising out of the use of this Site and/or the Linked Sites by You.

 

12. Termination

 

We may change or discontinue the Site at any time without prior notice. We reserve the right to terminate these Terms of Use at our election and for any reason, without prior notice, and these Terms of Use will automatically terminate in the event that you violate any of the terms and conditions specified herein.. In the event of any termination, you will immediately cease access to the Site.

 

13. Date Last Modified

 

The Terms of Use were last modified on December 1st, 2012.

 

 

 

Privacy Policy

 

Last Updated December 1st, 2012

 

Urban Journey Pte. Ltd. or “UJ”, the provider of the Website (referred to as "us" or "we"), is firmly committed to protecting the privacy of our users. Our goal is to provide you with a secure online experience and to ensure that any information you submit to us is private and used/disclosed only for the purposes and in the means described below. This Privacy Policy discloses the privacy practices for the UJ websites (collectively, the "Website"). Please read the following to learn what information we collect from you (the "User" or the "End User") and how we use that information. If you have any questions about our privacy policy, please email us at info@urbanjourney.com.

 

PLEASE READ THIS PRIVACY POLICY CAREFULLY. BY ACCESSING OR USING OUR WEBSITE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTAND, AND AGREE TO BE BOUND TO ALL THE TERMS OF THIS PRIVACY POLICY AND OUR WEBSITE TERMS OF USE. IF YOU DO NOT AGREE TO THESE TERMS, EXIT THIS PAGE AND DO NOT ACCESS OR USE THE WEBSITE.

 

1. Changes to Privacy Policy

UJ will continue to commit itself to protecting and maximizing our users' privacy. We may change this Privacy Policy at any time by posting the revised Privacy Policy in the "Privacy Policy" section of the Website, it is the responsibility of each User to review the Website and the Privacy Policy periodically to learn of any revisions to this Privacy Policy. The revised Privacy Policy is effective immediately when posted on the Website. Your continued use of the Website after the effectiveness of such revisions will constitute your acknowledgment and acceptance of the terms of the revised Privacy Policy.

 

3. Release of Personal  Information

 

We will not share your Personal Information with other parties except as provided below:

 

We may share your information with UJ Merchants. From time to time, we provide offers from particular merchants (referred to as“UJ Merchants”) who, as part of the offer, request information on UJ customers who purchased the offer. In those cases, we share some of your Personal  Information with UJ Merchants. Sharing this Information will allow a UJ Merchant to market directly to you should they choose to do so. We specifically disclaim any responsibility or liability for the actions of such UJ Merchant. While we inform them that they are only permitted to communicate with you for the purposes of the specific promotion with UJ, we do not have any responsibility for the actions of the UJ Merchant, and the actions of the UJ Merchant are not in our control.

 

We may share your information with Authorized Third Party Service Providers. We provide some of our services and products through third parties. These "Third Party Service Providers" perform functions on our behalf, like sending out and distributing our administrative and promotional emails. We may share your Personally Identifiable Information with such Service Providers to send postal or email, remove repetitive information on customer lists, analyze data, provide marketing assistance, provide search results and links, operate the Website, troubleshoot, and provide customer service. We may also collect personal information from individuals and companies ("Affiliates") with whom we have business relationships and may have to also share their information with Service Providers to accomplish our administrative tasks. We encourage Third Party Service Providers to adopt and post privacy policies. However, the use of your Personally Identifiable Information by such parties is governed by the privacy policies of such parties and is not subject to our control.

 

We may share your information in a Business Transfer. As with any other business, we could merge with, or be acquired by another company. If this occurs, the successor company would acquire the information we maintain. 

 

We may share your information in compliance with laws. We may also disclose your information when we believe release is appropriate to comply with the law or a court order; enforce or apply this Privacy Policy, our Website Terms of Use or other agreements; or protect the rights, property or safety of the Website, its Users or others.

 

4. Release of ifiable Information

 

We may disclose or share your information with Partners, Affiliates and Advertisers. 

 

5. Updating and Correcting Information

 

We believe that you should have the ability to access and edit the Information you provide us. You may change any of your Personal Information by sending us an email at support@UJ.com. Please indicate your name and email address, and what information you would like to update when you contact us.

 

We encourage you to promptly update your Personal Information if it changes. In addition, in may be impossible for us to completely delete all of your information because we periodically backup information.

 

6. User Choices on Collection and Use of Information

 

As discussed above, you can always choose not to provide information, although it may be required to engage in a certain activity on the Website. As a condition of purchase of our products and services, we will send you Administrative and Promotional emails. We will send you information regarding your account activity and purchases as well as updates about our products and promotional offers.

 

You cannot opt-out of Administrative Emails. "Administrative Emails" relate to a User's activity on the Website, and include emails regarding a particular User's account and requests or inquiries. 

 

7. Security of Information

 

We take security seriously and take numerous precautions to protect the security of Personally Identifiable Information. You can access your Personally Identifiable Information on our Website through a password and your email address. This password is encrypted. We recommend that you do not share your password with anyone. Any Personally Identifiable Information resides on a secure server that only selected personnel and contractors have access to. We encrypt certain sensitive information using Secure Socket Layer (SSL) technology to ensure that your Personally Identifiable Information is safe as it is transmitted to us.

 

Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we employ commercially reasonable security measures to protect data and seek to partner with companies which do the same, we cannot guarantee the security of any information transmitted to or from the Website, and are not responsible for the actions of any third parties that may receive any such information.

 

8. Data Tracking

 

Cookies. To facilitate and customize your experience with the Website, we store cookies on your computer. A cookie is a small text file that is stored on a User's computer for record-keeping purposes which contains information about that User. We use cookies to save you time while using the Website, remind us who you are, and track and target User interests in order to provide a customized experience. Cookies also allow us to collect Non-Personally Identifiable Information from you, like which pages you visited and what links you clicked on. Use of this information helps us to create a more user-friendly experience for all visitors. In addition, we may use Third Party Advertising Companies to display advertisements on our Website. As part of their service, they may place separate cookies on your computer. We have no access to or control over these cookies. This Privacy Policy covers the use of cookies by our Website only and does not cover the use of cookies by any Advertiser. Most browsers automatically accept cookies, but you may be able to modify your browser settings to decline cookies. Please note that if you decline or delete these cookies, some parts of the Website may not work properly.

 

Other Tracking Devices. We may use other industry standard technologies like pixel tags and web beacons to track your use of our Website pages and promotions, or we may allow our Third Party Service Providers to use these devices on our behalf. Pixel tags and web beacons are tiny graphic images placed on certain pages on our Website, or in our emails that allow us to determine whether you have performed a specific action. When you access these pages or open or click an email, pixel tags and web beacons generate a Non-Personally Identifiable notice of that action. Pixel tags allow us to measure and improve our understanding of visitor traffic and behavior on our Website, as well as give us a way to measure our promotions and performance. We may also utilize pixel tags and web beacons provided by our Affiliates and/or Marketing Partners for the same purposes.

 

9. Privacy Policies of Third Party Websites

 

This Privacy Policy only addresses the use and disclosure of information we collect from you. Other websites that may be accessible through this Website have their own privacy policies and data collection, use and disclosure practices. If you link to any such website, we urge you review the website's privacy policy. We are not responsible for the policies or practices of third parties.

 

10. Miscellaneous Privacy Issues

 

Public Areas. We may provide areas on our Website where you can publicly post information about yourself, can communicate with others, or can review products, restaurants, and submit media content. This information may be accessible by other consumers and companies and may appear on other websites or web searches, and therefore this information could be read, collected, and used by others. For example, if you post your email address along with a public restaurant review, you may receive unsolicited messages. We have no control over who reads your postings or what other users may do with the information you voluntarily post, so please use caution when posting any personal information.

 

All Inquiries | Email: info@urbanjourney.com


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