URBAN JOURNEY PTE LTD
TERMS AND CONDITIONS FOR USE OF THIS WEBSITE
Welcome to Urban Journey. By using this website (the “Site”), you (or “User”) agree to the terms and conditions that we (“Urban Journey” or “Urban Journey Pte Ltd” or “UJ” or we or us) have provided. If you do not agree to these terms, you must cease use of the Site immediately.
1. How this works
We have a tie-up with our numerous established third-party vendors (referred to as Merchants) in both Singapore and throughout the world. Every so often, we will promote a specific product of the Merchants available for purchase by you at a hugely discounted price. In order to enjoy the goods or services, you purchase a voucher known as a JOURNEY PASS from us through this Site.
The JOURNEY PASS are only valid for a specific listed period of time commencing from date of purchase and expiring on the expiry date specified on the voucher (the "Redemption Period"). Failure to exchange or redeem any JOURNEY PASS before the expiry of the Redemption Period will invalidate the JOURNEY PASS and you will not be entitled to a refund under any conditions.
Please check your order carefully to make sure you enter the correct details. After you place an order on the website, we will acknowledge receipt of your order by sending you an order acknowledgement email. Full payment terms will be specified at the time of the purchase. You may pay for your voucher by credit card or debit card and PayPal. Credit card and debit payments can be made on-line (via our SSL secure payment system), using one of the following credit cards: VISA or Mastercard. â€¨ â€¨The JOURNEY PASS is not exchangeable for any form of cash or credit, and may not be accepted if they have been damaged, tampered with or altered in any way. We will not be liable to any person if the JOURNEY PASS is lost, stolen or damaged in any way. In order to maintain a certain level of security, the Merchant may require you to provide your NRIC/Passport number at the time of redemption and the Merchant will be entitled to refuse to accept your JOURNEY PASS if you refuse to provide the information requested.
The goods and services are provided by the Merchants and not by us and the Merchants are not our employees, servants or agents. At no time do we warrant that the goods or services that you intend to purchase are suitable for your specific needs. Additional Terms and Conditions made by the Merchants might apply and might be subject to change without former notice. If you have any complaints, please email our customer service at [email protected] The JOURNEY PASS is valid from the date of purchase until the specified expiry date (the "Redemption Period") and the Merchants are entitled to refuse to accept the JOURNEY PASS beyond the expiry date or impose an administrative fee if they were to allow the use of the JOURNEY PASS beyond the expiry date.
If you redeem the JOURNEY PASS for less than its face value, you will not be entitled to any refund or credit of the difference.
The Merchant shall be fully responsible for any and all injuries, illnesses, damages, claims, liabilities and costs suffered by or in respect of a customer, caused in whole or in part by the Merchant, as well as for any unclaimed property liability arising from unredeemed Coupons.
2. Your Warranty
You warrant that you are above 18 of age and have the legal capacity to use our services and agree to be bound by the terms and conditions stated here. If you are below 18 years of age, please obtain your parents’ consent before proceeding further.
Where appropriate, we use available technology to protect the security of communications made through this Site. However, we do not accept liability for the security, authenticity, integrity or confidentiality of any transactions and other communications made through this Site.
Internet communications may be susceptible to interference or interception by third parties. Despite our best efforts, we make no warranties that this Site is free of infection by computer viruses or other unauthorised software. As such, you should take appropriate steps to keep your information, software and equipment secure. This includes clearing your Internet browser cookies and cache before and after using any services on this Site. You should keep your passwords confidential.
The Site may be unavailable from time to time for any reason. You understand and acknowledge that due to circumstances both within and outside of our control, access to the Site may be interrupted, suspended or terminated from time to time. We shall have the right at any time to change or discontinue any aspect or feature of the site without giving you any prior notice.
5. No partnership
6. Terms may be severed
7. General Rules of User Conduct
We hope that the use of our Site will provide a beneficial experience for all of our Users. In the premises, we require that Users use this Site for lawful purposes only. You shall not post or transmit through this Site any material which violates or infringes in any way upon the rights of others or is in breach of any civil or criminal laws. Any conduct by a User that in our exclusive discretion restricts or inhibits any other User from using or enjoying this Site is strictly prohibited.
You further agree not to attempt to reverse engineer or jeopardize the correct functioning of the Site, or otherwise attempt to derive the source code of the software (including the tools, methods, processes, and infrastructure) that enables or underlies the Site. You must not upload or transmit any form of virus, worm, Trojan horse, or other malicious code.
The foregoing provisions of this section apply equally to and are for the benefit of UJ, its subsidiaries, affiliates and its third party content providers and licensors, and each shall have the right to assert and enforce such provisions directly or on its own behalf.
8. UJ’s Proprietary Rights
9. Linked Sites
You may be able to link to third parties' Web Sites ("Linked Sites") from the UJ Site. Linked Sites are not, however, reviewed, controlled, or examined by UJ in any way and UJ is not responsible for the content, availability, advertising, products or other materials of any such Linked Sites, or any additional links contained therein. These links do not imply UJ’s endorsement of or association with the Linked Sites. It is your sole responsibility to comply with the appropriate terms of service of the Linked Sites as well as with any other obligation under copyright, secrecy, defamation, decency, privacy, security and export laws related to the use of such Linked Sites and any content contained thereon. In no event shall UJ be liable, directly or indirectly, to anyone for any loss or damage arising from or occasioned by the creation or use of the Linked Sites or the information or material accessed-through these Linked Sites. You should direct any concerns to that site's administrator or webmaster. UJ reserves the exclusive right, at its sole discretion, to add, change, decline or remove, without notice, any feature or link to any of the Linked Sites from the UJ Site and/or introduce different features or links to different users.
10. Disclaimer of Warranty; Limitation of Liability
YOU AGREE THAT YOUR USE OF THIS SITE SHALL BE AT YOUR SOLE RISK. UJ, ITS AFFILIATES OR ANY OF THEIR RESPECTIVE EMPLOYEES, AGENTS, THIRD PARTY CONTENT PROVIDERS OR LICENSORS MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THIS SITE'S CONTENT OR THE CONTENT OF ANY SITES LINKED TO THIS SITE AND ASSUMES NO LIABILITY OR RESPONSIBILITY FOR ANY (I) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT, (II) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF OUR WEBSITE, (III) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN, (IV) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM OUR WEBSITE, (V) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH OUR WEBSITE BY ANY THIRD PARTY, AND/OR (VI) ANY ERRORS OR OMISSIONS IN ANY CONTENT OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, EMAILED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA UJ. UJ DOES NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH UJ OR ANY HYPERLINKED WEBSITE OR FEATURED IN ANY BANNER OR OTHER ADVERTISING, AND UJ WILL NOT BE A PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN YOU AND THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES. AS WITH THE PURCHASE OF A PRODUCT OR SERVICE THROUGH ANY MEDIUM OR IN ANY ENVIRONMENT, YOU SHOULD USE YOUR BEST JUDGMENT AND EXERCISE CAUTION WHERE APPROPRIATE.
THIS DISCLAIMER OF LIABILITY APPLIES TO ANY DAMAGES OR INJURY CAUSED BY ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DELETION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS, COMMUNICATION LINE FAILURE, THEFT OR DESTRUCTION OR UNAUTHORIZED ACCESS TO, ALTERATION OF, OR USE OF RECORD, WHETHER FOR BREACH OF CONTRACT, TORTIOUS BEHAVIOR, NEGLIGENCE, OR UNDER ANY OTHER CAUSE OF ACTION. USER SPECIFICALLY ACKNOWLEDGES THAT UJ IS NOT LIABLE FOR THE DEFAMATORY, OFFENSIVE OR ILLEGAL CONDUCT OF OTHER USERS OR THIRD-PARTIES AND THAT THE RISK OF INJURY FROM THE FOREGOING RESTS ENTIRELY WITH USER.
IN NO EVENT SHALL UJ, OR ANY PERSON OR ENTITY INVOLVED IN CREATING, PRODUCING OR DISTRIBUTING THIS SITE OR THE CONTENTS HEREOF, INCLUDING THE LINKED SITES AND ANY SOFTWARE, BE LIABLE FOR ANY DAMAGES, INCLUDING, WITHOUT LIMITATION, DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES ARISING OUT OF THE USE OF OR INABILITY TO USE THIS SITE. USER HEREBY ACKNOWLEDGES THAT THE PROVISIONS OF THIS SECTION SHALL APPLY TO ALL CONTENT ON THIS SITE AND THE LINKED SITES.
UJ IS NOT RESPONSIBLE FOR ANY CONTENT THAT A USER, SUBSCRIBER, OR AN UNAUTHORIZED USER MAY POST ON THIS SITE OR ANY OF THE LINKED SITES. ANY CONTENT THAT IS POSTED OR UPLOADED THAT IS OR MAY BE DEEMED UNSUITABLE CAN AND MAY BE REMOVED BY UJ. IN ADDITION, UJ RESERVES THE RIGHT TO EDIT, CHANGE, ALTER, DELETE AND PROHIBIT ANY AND ALL CONTENT THAT IT, UJ, DEEMS UNSUITABLE.
YOU AND UJ AGREE THAT ANY CAUSE OF ACTION ARISING OUT OF OR RELATED TO UJ MUST COMMENCE WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES. OTHERWISE, SUCH CAUSE OF ACTION IS PERMANENTLY BARRED.
You agree to defend, indemnify and hold harmless UJ, its affiliates and their respective directors, officers, employees and agents from and against all claims and expenses, including attorneys' fees, arising out of the use of this Site and/or the Linked Sites by You.
13. Date Last Modified
Last Updated December 1st, 2012
3. Release of Personal Information
We will not share your Personal Information with other parties except as provided below:
We may share your information with UJ Merchants. From time to time, we provide offers from particular merchants (referred to as“UJ Merchants”) who, as part of the offer, request information on UJ customers who purchased the offer. In those cases, we share some of your Personal Information with UJ Merchants. Sharing this Information will allow a UJ Merchant to market directly to you should they choose to do so. We specifically disclaim any responsibility or liability for the actions of such UJ Merchant. While we inform them that they are only permitted to communicate with you for the purposes of the specific promotion with UJ, we do not have any responsibility for the actions of the UJ Merchant, and the actions of the UJ Merchant are not in our control.
We may share your information with Authorized Third Party Service Providers. We provide some of our services and products through third parties. These "Third Party Service Providers" perform functions on our behalf, like sending out and distributing our administrative and promotional emails. We may share your Personally Identifiable Information with such Service Providers to send postal or email, remove repetitive information on customer lists, analyze data, provide marketing assistance, provide search results and links, operate the Website, troubleshoot, and provide customer service. We may also collect personal information from individuals and companies ("Affiliates") with whom we have business relationships and may have to also share their information with Service Providers to accomplish our administrative tasks. We encourage Third Party Service Providers to adopt and post privacy policies. However, the use of your Personally Identifiable Information by such parties is governed by the privacy policies of such parties and is not subject to our control.
We may share your information in a Business Transfer. As with any other business, we could merge with, or be acquired by another company. If this occurs, the successor company would acquire the information we maintain.
4. Release of ifiable Information
We may disclose or share your information with Partners, Affiliates and Advertisers.
5. Updating and Correcting Information
We believe that you should have the ability to access and edit the Information you provide us. You may change any of your Personal Information by sending us an email at [email protected] Please indicate your name and email address, and what information you would like to update when you contact us.
We encourage you to promptly update your Personal Information if it changes. In addition, in may be impossible for us to completely delete all of your information because we periodically backup information.
6. User Choices on Collection and Use of Information
As discussed above, you can always choose not to provide information, although it may be required to engage in a certain activity on the Website. As a condition of purchase of our products and services, we will send you Administrative and Promotional emails. We will send you information regarding your account activity and purchases as well as updates about our products and promotional offers.
You cannot opt-out of Administrative Emails. "Administrative Emails" relate to a User's activity on the Website, and include emails regarding a particular User's account and requests or inquiries.
7. Security of Information
We take security seriously and take numerous precautions to protect the security of Personally Identifiable Information. You can access your Personally Identifiable Information on our Website through a password and your email address. This password is encrypted. We recommend that you do not share your password with anyone. Any Personally Identifiable Information resides on a secure server that only selected personnel and contractors have access to. We encrypt certain sensitive information using Secure Socket Layer (SSL) technology to ensure that your Personally Identifiable Information is safe as it is transmitted to us.
Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we employ commercially reasonable security measures to protect data and seek to partner with companies which do the same, we cannot guarantee the security of any information transmitted to or from the Website, and are not responsible for the actions of any third parties that may receive any such information.
8. Data Tracking
Other Tracking Devices. We may use other industry standard technologies like pixel tags and web beacons to track your use of our Website pages and promotions, or we may allow our Third Party Service Providers to use these devices on our behalf. Pixel tags and web beacons are tiny graphic images placed on certain pages on our Website, or in our emails that allow us to determine whether you have performed a specific action. When you access these pages or open or click an email, pixel tags and web beacons generate a Non-Personally Identifiable notice of that action. Pixel tags allow us to measure and improve our understanding of visitor traffic and behavior on our Website, as well as give us a way to measure our promotions and performance. We may also utilize pixel tags and web beacons provided by our Affiliates and/or Marketing Partners for the same purposes.
9. Privacy Policies of Third Party Websites
10. Miscellaneous Privacy Issues
Public Areas. We may provide areas on our Website where you can publicly post information about yourself, can communicate with others, or can review products, restaurants, and submit media content. This information may be accessible by other consumers and companies and may appear on other websites or web searches, and therefore this information could be read, collected, and used by others. For example, if you post your email address along with a public restaurant review, you may receive unsolicited messages. We have no control over who reads your postings or what other users may do with the information you voluntarily post, so please use caution when posting any personal information.
All Inquiries | Email: [email protected]